Team Work Makes the Dream Work
Our mission is to offer a curated selection of contemporary, high-end fashion in a fun and upscale setting to the stylish, savvy shopper who knows better than to pay full price. The Closet Trading Co. offers a space to those who have the right combination of work-ethic, innovation and communication skills to develop their special interests and passions. Positions currently available:
Open Positions
Select a position below to learn more and apply!
Sales Stylist
Positions available at all locations!
Sales Stylists must remain up-to-date on popular fashions and how to make the best wardrobe decisions. By using their expertise and sense of style, stylists at The Closet Trading Co. provide excellent customer service skills to dozens of shoppers every day.
Responsibilities Include:
- Achieve personal monthly/daily sales goals while supporting the overall goals of the team
- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming events
- Perform daily maintenance tasks including inventory control, re-merchandising displays, price markdowns, merchandise transfers and light housekeeping
- Photograph and submit inventory to be added to our online store
- Maintain an organized work space
- Be able to clearly communicate important and relevant information as it relates to day-to-day store operations
Must have a minimum weekly availability of three days, including at least one weekend day.
Retail experience is not required but highly preferred.
Buyer / Key Holder
Positions available at all locations!
As a Buyer/Key Holder, you will be trained to perform all the duties of a Sales Stylist in addition to buying seasonal, on-trend pieces that fit our brand. You will play an integral role in all day-to-day store operations, from providing outstanding customer service using your expertise and sense of style, to making sure the store is neat, clean and well-organized at all times. Our ideal candidate has an outgoing, positive attitude, a highly developed sense of current trends and labels as well as the desire to grow personally and professionally through hard work, creativity, being a part of a team and continuous learning.
Responsibilities Include:
- Achieve personal monthly/daily sales goals while supporting the overall goals of the team
- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming events
- Perform daily maintenance tasks including inventory control, re-merchandising displays, price markdowns, merchandise transfers and light housekeeping
- Sort, Select and Price all incoming merchandise
- Maintain an organized work space
- Be able to clearly communicate important and relevant information as it relates to day-to-day store operations
Requirements:
Must have a minimum weekly availability of three days, including at least one weekend day. At least one year retail experience is required for this position and consignment buying experience is highly preferred.
Assistant Store Manager
Our Assistant Store Manager (ASM) assists the General Manager (GM) in setting the tone for the store and team, bringing our brand to life while creating a memorable and inspiring experience for our customers. This person will be instrumental in assisting in coaching and developing a high level of salesmanship and brand knowledge within the team. The ASM is considered the manager on duty when the general manager is not present and both will work closely as a team.
Responsibilities Include:
- Assist the General Manager (GM) in planning and implementing sales strategies
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Assist GM track the progress of monthly sales goals for the store as a whole
- Assist GM track the progress of employee sales goals on an individual basis
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing team members
- Communicate effectively with clients
- Analyze consumer behavior and adjust product positioning accordingly
- Professionally and calmly handle customer/consignor issues
- Make sure all employees adhere to company’s policies and guidelines
- Act as our store’s representative and set an example for your team at all times
What we’re looking for:
- You pride yourself on providing top notch customer service and love interacting with people in a genuine, positive and energetic manner
- You are motivated by hitting sales goals and targets
- You thrive in a fast paced environment and can manage multiple tasks
- You are a team player and always willing to assist your team in getting the job done
- You are flexible with availability to work evenings, weekends and holidays if needed
Requirements:
Must have a minimum weekly availability of three days, including at least one weekend day. A minimum of one year experience in a retail environment with a fashion focus, preferably in a management position or a high performing sales position. Experience in a resale / consignment environment is very much a plus!
General Manager
The General Manager (GM) is responsible for setting the tone for the store and team, bringing our brand to life while creating a memorable and inspiring experience for our customers. This person will be responsible for coaching and developing a high level of salesmanship and brand knowledge within their team to achieve or exceed monthly sales goals.
Responsibilities include:
- Plan and implementing sales strategies
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Track the progress of monthly sales goals for the store as a whole
- Track the progress of employee sales goals on an individual basis
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Develop team members to ensure efficiency and compliance
- Communicate effectively with clients
- Analyze consumer behavior and adjust product positioning accordingly
- Professionally and calmly handle customer/consignor issues
- Make sure all employees adhere to company’s policies and guidelines
- Act as our store’s representative and set an example for your team at all times
Our ideal candidate has:
- Extensive knowledge of high end / designer brands and labels
- At least one year managing a clothing store or boutique
- At least two years working in fashion retail with a strong customer service focus
- Experience working in a fast paced environment
- Experience with hands on training and ongoing staff development
- Strong critical thinking skills when it comes to problem solving
- The ability to handle high stress situations professionally and calmly
Requirements:
- A minimum of one year experience managing a retail store with a fashion focus. Experience in a resale / consignment environment is very much a plus!