We prepare checks for balances of $100.00 and more. You have the option of having your checks mailed to the address on file or you can opt to pick up your checks in-store. On demand payments are limited to $100 per month per consignor. On demand payments may be issued in cash or a physical check at the store's discretion. Your consignment balance can also be used as store credit at any time.

TCTC Studio City's primary method of payment is direct deposit. To request an ACH direct deposit, click here. From there, choose “Request ACH Payment.” A $2.95 transaction fee will apply to all direct deposit payments.If you would prefer a manual check, please email payments@theclosettradingco.com and one will be issued with no transaction fees. Cash payments of up to $100 may be collected in-store, and your consignment balance can also be used as store credit at any time.

Please note, direct deposit is currently only available at our Studio City store. We hope to roll this option out to all stores soon.

Consignor balances of $100 or more are settled on the last day of the month. Payments will be mailed via physical check by the 21st day of the following month to the address on file unless consignor opts to pick up check in store.

Studio City consignors may request request direct deposit at anytime.

Payment shall reflect the percentage of net sales as it relates to our commission rates below, unless otherwise specified in writing.

Click Here to view commission rates.

• Items priced under $500 will have 90 days to sell.
• Items $500 and up will have 180 days to sell.

That’s fine! Please note it may take up to 14 days to gather items before their expiration date.

If a request is made within the first 60 days of the consignment period to return an authenticated item, TCTC will return the accepted item to the consignor. The consignor will be charged the return costs, which will be deducted from their consignor balance (if available).

If the consignor does not have enough funds in their balance, TCTC will not return the item until the return costs are paid in advance.

The “costs” of return are a $40 fee per premium designer item authenticated by TCTC and/or a third-party service.

Click here to select your store. From there, select "Request Back Unsold Items". Simply submit the form and we'll get to work on gathering your items!

It is the consignor’s responsibility to retrieve any items before they expire, as expired items are not returnable. If you would like your unsold items returned, please be sure to track them online and submit a return request before their expiration date. Please note that TCTC does not send reminders or notifications regarding expiring items.

When we create your consignment account you will receive an email from "Consignor Access". Follow the link in the email to access your account. Once logged in, you will be able to view your consigned items, their status, your consignment balance and store credit amount. You can also access your consignor account by clicking here.

Our goal is to sell your items at full price. However, there is a chance that your items will be discounted. While we may discount any item up to 20% in the first month, generally the longer an item stays on the floor, the more likely it is to be discounted. We cannot make exemptions for any individual item.